Top Chargeback Companies for Online Businesses

High-risk merchants face unique challenges in e-Commerce. Whether your business model involves highly regulated products, subscription merchant account billing or exposure to a high number of chargebacks in an online space, your management of risk against fraud and chargebacks is more critical than other merchants. You need a company that can provide an end-to-end solution to effectively protect your business from both threats.

Below is the list of top chargeback companies. Each has amazing tools and a history of experience in dealing with chargebacks.

ChargebackGurus

ChargebackGurus offers a range of chargeback tools and services for a range of business types. With 16+ years in the payments industry, Chargeback Gurus brings experience and expertise to supporting high risk merchant accounts. As trusted advisors to the Card Networks and Fortune 500, they are widely recognized for their expertise in chargeback prevention and mitigation strategies.

Chargeback Gurus Tools and Technologies

• Root Cause Analyzer, a tool that examines over 40 data points to identify chargeback root-causes & vulnerabilities.
• Guru Prevention Alerts™, offering coverage over multiple prevention alert networks with unified reporting and global coverage for all card brands in a single platform, enabling high risk merchants to prevent up to 54% of disputes proactively.
• Smart Chargeback Representment™ Process combines automation, deep data analytics, and expert analysts to enable companies to recover up to 70% of chargebacks.

All of these products come with a dedicated Client Success Manager, hands-on onboarding, and a single platform to manage all opted services, including:

Smart Chargeback Representment

Prevention Alerts (Verifi & Ethoca)

Visa Order Insight

Visa Rapid Dispute Resolution (RDR) management

Clear.Sale

Clear.Sale offers two main types of chargeback assistance, protection, and insurance.

One of the main benefits Clear.Sale offers is their overarching analytical technique and accountability. Their Chargeback Total Protection enables you to recoup a portion of any losses due to fraudulent transactions. With this, they first identify specific KPI thresholds and take a data-driven perspective on improving your chargeback metrics.

Clear.Sale Pricing

Pricing depends on your sales volume and how you plan to use their solution, based on your industry profile and specific needs.

What business size is best for Clear.Sale?

They work with businesses of every size, in every industry, everywhere around the world. With no monthly minimums or hidden fees, brand new businesses are welcome to join the ClearSale family.

Additional Benefits

With over 16 eCommerce partner platforms they've pre-integrated and an open API, getting up and running with ClearSale is easy. Their support team is available 24X7 to ensure your ease of integration and success with ClearSale.

Chargebacks911®

Chargebacks911® is a full-service chargeback management company. They offer solutions for lowering chargeback risk and recovering revenue lost to chargeback fraud. Using a proprietary suite of technologies and tactical data analysis, they provide a cost-effective, end-to-end chargeback management platform.

CB911 Key Features

• Dispute Prevention: Intercept disputes and avoid chargebacks by replying in real-time with additional transaction information or refund confirmation.
• Dispute Response: Identify and respond to illegitimate disputes with compelling evidence.
• Dispute Intelligence: Discover the true source of chargebacks and make informed decisions with accurate and actionable data.

Managing over 2 billion transactions annually, Chargebacks911 is an industry leader. They were named Best Chargeback Management Program, Best B2B Software, Best Industry Solution, and more, providing tailored solutions for ecommerce merchant account providers.

ChargebackHelp

ChargebackHelp protects merchants from transaction disputes and chargebacks with its online dispute management platform ChargebackHelp Plus (CBH+). CBH+ enables merchants to deflect disputes, reduce chargebacks, and recover revenue from friendly fraud, all within a single endpoint.

ChargebackHelp Products

• CBH+Deflect: Connects merchant transaction data to cardholders and issuers to prevent disputes.
• CBH+Resolve: Integrates chargeback alerts, dispute notices, and fraud notices into a single interface for resolutions that prevent chargebacks.
• CBH+Recover: Mobilizes compelling evidence from CRMs, gateways, and other merchant assets to tie cardholders to their purchases, reverse chargebacks, and recover revenue from unwarranted chargebacks.