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When Authorize.net Drops your Merchant Account

Published December 6, 2018

Updated October 7, 2024

7 min read
When Authorize.net Drops your Merchant Account

Authorize.net Merchant Accounts

Having your Authorize.net merchant account dropped can be a stressful situation, especially for businesses considered "high-risk." For many merchants, losing a trusted payment gateway like Authorize.net means their ability to accept payments is immediately disrupted, leading to cash flow problems and potential damage to customer trust.

This is a common challenge for businesses in industries like adult entertainment, e-cigarettes, or travel services, which are often classified as "high-risk" by merchant services providers. In these cases, finding a new merchant account that aligns with your business model becomes essential. This guide will walk you through what to do next, how to navigate the application process, and how to secure a high-risk merchant account that offers stability, even in volatile industries.

Whether you're searching for a more robust solution after being dropped by Authorize.net or you’re simply looking for a better payment gateway suited to your needs, this article will provide valuable insights into the steps to take and why a dedicated merchant account might be the right move for your business.

Understanding High-Risk Merchant Accounts

High-risk merchant accounts are specifically tailored for businesses in industries that face increased payment fraud risks or regulatory challenges. Losing your merchant account with Authorize.net might seem like the end of the road, but there are alternatives available that could offer more control and stability for your business.

Why High-Risk Merchant Accounts Are Different

Unlike standard accounts, high-risk merchant accounts often come with higher transaction fees and stricter underwriting processes to mitigate the additional risks. However, they offer benefits that traditional accounts do not, such as access to specialized payment gateways, advanced fraud detection suites, and more lenient terms for businesses that operate in volatile industries.

By understanding how high-risk accounts differ, you can better prepare your business to find a more reliable solution, even if Authorize.net is no longer an option. It's critical to assess your business model and identify a merchant account provider that can handle your specific needs, such as higher chargeback ratios or compliance with industry regulations.

Dedicated vs. Aggregate High-Risk Merchant Accounts

When choosing a high-risk merchant account, businesses often face the decision between a dedicated and an aggregate merchant account. Both options serve high-risk industries, but they differ significantly in how they handle transactions, provide control, and manage risk. Understanding these differences is crucial in selecting the right payment gateway for your business. Below, we break down the key features and advantages of each type of account to help you make an informed decision.

Dedicated High-Risk Merchant Account:

  • Has its own merchant ID
  • Not shared with other businesses
  • Transactions deposit directly into the business bank account
  • Offers more control to the business

Aggregate High-Risk Merchant Account (e.g., Authorize.net):

  • Uses one merchant account for multiple merchants
  • Funds go to the account provider before being deposited into the merchant's bank account
  • Provider can make changes without merchant consent
  • Offers less control to the business

What to Do When Authorize.net Drops Your Account

Losing your Authorize.net merchant account can be a significant disruption, especially if your business depends on steady payment processing. However, it's important not to panic and instead assess the situation carefully. Often, being dropped by one provider could be a sign that other payment processors may follow suit. Acting swiftly to secure a more stable solution, such as a high-risk merchant account, is critical to maintaining business continuity. Below, we outline the essential steps to take and the benefits of switching to a specialized provider.

Assess the Situation

When your Authorize.net merchant account is dropped, it’s important to understand that this could affect your relationships with other payment gateways as well. For businesses classified as high-risk, this may be a pattern across the industry, so it’s essential to act quickly:

  1. Apply for a high-risk merchant account with a more specialized provider.
  2. Seek a payment processor that caters specifically to high-risk businesses.
  3. Look for a solution that grants you a dedicated merchant account with a unique merchant ID.

Next Steps

Once you’ve assessed your options, it’s time to take action. Follow these steps to ensure a smooth transition:

  • Choose a payment gateway that provides stability for your unique business model.
  • Look for payment processors with strong relationships with multiple bank accounts.
  • Partner with a merchant services provider offering in-house underwriting teams that help prepare and submit your application to banks.

Benefits of Specialized High-Risk Merchant Account Providers

Switching to a specialized high-risk merchant account provider offers several advantages, particularly for businesses that operate in challenging industries:

  • Expertise: A better understanding of the challenges in high-risk industries.
  • Stability: More reliable, long-term payment solutions tailored to your business.
  • Competitive Rates: Potential for more favorable rates, saving you money over time.

While the loss of your Authorize.net merchant account is challenging, transitioning to a dedicated high-risk merchant account could be the key to stabilizing your business operations. Specialized providers often offer better solutions suited to your industry, ensuring you can continue to accept payments seamlessly.

Choosing the Right Payment Processor

Selecting the right payment processor is crucial for businesses, especially those classified as high-risk. Here are some key factors to consider when making your decision:

1. Specialization in High-Risk Industries

Look for a payment processor that specializes in high-risk merchant accounts. These providers understand the unique challenges your business faces, such as higher chargeback rates and industry regulations. They can offer tailored solutions that standard processors may not provide.

2. Fees and Pricing Structure

Evaluate the transaction fees associated with each payment processor. High-risk accounts often come with additional fees, including early termination fees. Ensure you understand the complete pricing structure to avoid unexpected costs down the line.

3. Payment Gateway Compatibility

Check if the payment processor offers a reliable payment gateway. This is essential for enabling your business to accept various forms of payments, including electronic check payments and credit card transactions. A robust payment gateway can also enhance your customer’s checkout experience.

4. Fraud Prevention Measures

Opt for processors that provide an advanced fraud detection suite. These tools are vital for protecting your business against fraudulent transactions, which can be more common in high-risk industries. Strong security measures will also give your customers peace of mind when making purchases.

5. Customer Support and Service

Quality customer support can make a significant difference, especially during critical situations. Choose a provider that offers 24/7 support and has a good reputation for addressing issues promptly. This support can be invaluable if you experience payment processing disruptions.

6. Flexibility and Integration Options

Consider how well the payment processor can integrate with your existing systems. Look for options that allow for easy integration with your e-commerce platform and other business tools. This flexibility can streamline your operations and improve efficiency.

7. Reputation and Reviews

Research the payment processor’s reputation within the industry. Look for reviews and testimonials from other businesses, particularly those in high-risk sectors. A reputable provider will have positive feedback regarding reliability and service quality.

By carefully evaluating these factors, you can choose a payment processor that aligns with your business needs, ensuring you have the tools necessary to thrive in a competitive market. A solid merchant account solution will not only help you start accepting payments quickly but also provide the stability and support your high-risk business requires.

Final Thoughts

Being dropped by Authorize.net doesn’t mean the end of your business’s ability to process payments. By acting quickly, applying for a dedicated high-risk merchant account, and selecting the right provider, you can start accepting payments again and secure a more stable and beneficial payment processing solution for the future. This transition could offer more control over your transactions and help safeguard against future disruptions. If you’re looking to se tup a high-risk merchant account, PayKings can help!

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