
Yes. On most merchant accounts, deductions come out of your settlement before the money reaches your bank account, or they are billed against it afterward. What gets deducted, and when, depends on how your account is set up. Here is what comes out, why it comes out, and how to check every line.
The short answer: yes, and the timing depends on your settlement model
Merchant accounts settle one of two ways.
Under net settlement, your processor deducts processing fees, refunds and any reserve hold from each batch before it deposits. The deposit arrives already reduced, so it will not match your batch total.
Under gross settlement, the full batch amount is deposited and your costs are billed separately, typically as one debit at the end of the billing period.
The costs are the same either way. The difference is whether you see them taken from each deposit or collected in one later charge. For a line-by-line look at the fees themselves, read our guide to settlement charges for merchant accounts.
What gets deducted before funds reach your account
Four categories of deduction can reduce a settlement:
- Processing fees. Interchange, card-brand fees and your processor's markup, calculated on each transaction in the batch.
- Refunds. Amounts you return to cardholders are deducted from the batch's gross proceeds.
- Chargebacks. The disputed amount is pulled back, and a per-dispute fee applies on top of it.
- Reserve holds. A percentage of the settlement held back by the processor and released later, common on high-risk accounts.
The first category is a cost of processing. The second and third depend on how your customers behave. The fourth is not a cost at all — it is your money on a schedule — but it still reduces what lands in your account.
Gross vs. net settlement: where the deduction shows up
Neither model is cheaper than the other. The same fees apply; only the timing changes.
Net settlement makes daily reconciliation harder, because no deposit will ever equal a batch total. You need the settlement report to see what was taken from each batch. Gross settlement keeps deposits clean, but it produces a larger single debit later, and you need to plan cash flow around it.
If your deposits have never matched your batch totals, you are almost certainly on net settlement. That is normal. What matters is that every deduction maps to a line in your agreement.
Refunds and chargebacks reduce the batch too
Fees are not the only deduction. When you refund a customer, that amount comes out of the batch's gross proceeds before settlement. When a cardholder disputes a charge, the issuing bank pulls the funds back, and the disputed amount is deducted from a current settlement or debited from your account, along with a per-dispute fee.
For a high-risk merchant, chargebacks cost you twice: once in the deduction itself, and again in your chargeback ratio, which underwriters and card brands watch. Keeping disputes down protects both your deposits and your account. Our chargeback management tools are built for exactly that.
Reserves: the deduction high-risk merchants should plan for
A rolling reserve is the deduction most generic settlement guides skip, and it is the one high-risk merchants feel most. The processor holds back a percentage of each settlement for a set period, then releases it on a rolling schedule.
To be clear: a reserve is not a fee. The money is yours and comes back to you. But it reduces each deposit while the hold builds, so plan your cash flow around it from day one.
The percentage, the hold period and the release schedule belong in your merchant service agreement. Read them before you sign, and if any term is unclear, ask for it to be explained in writing. Reserve terms should be plain enough to plan a business around.
How to verify every deduction on your settlement report
When a deposit looks short, work through it in order:
- Compare the batch gross to the deposit. The gap is your total deduction for that batch.
- Match fee line items to your agreement. Interchange, card-brand fees and markup should each tie to a rate you agreed to.
- Trace refunds and chargebacks to transactions. Each one should map to a specific sale.
- Confirm the reserve percentage. Check the held amount against the rate in your contract.
Any deduction that does not map to a line in your agreement is a question for your processor, and you are entitled to a plain answer.
Keep deductions predictable from day one
Deductions are not the problem. Surprises are. Every item above is manageable when it is disclosed before you sign and visible on your settlement report after you process.
That is how we run accounts. Pricing starts at interchange plus 0.80%, with every fee disclosed in the merchant service agreement before you sign — so your settlement report matches the terms you agreed to, not terms you discover later.
If you want a high-risk merchant account where the deductions are spelled out up front, apply today. 86% of merchants who apply are approved.
Frequently Asked Questions
You are most likely on net settlement, where processing fees, refunds and any reserve hold are deducted from each batch before it deposits. Your settlement report shows exactly what was taken from each batch. Under gross settlement, deposits match batch totals and costs are billed separately.
No. A reserve is your own money, held back by the processor and released on a schedule. It reduces each deposit while the hold builds, but it comes back to you. The percentage, hold period and release schedule should all be spelled out in your merchant service agreement before you sign.
Under net settlement, fees, refunds and reserve holds are deducted from each batch before it deposits. Under gross settlement, the full batch amount is deposited and costs are billed separately, typically as one debit at the end of the billing period. The costs are the same either way; only the timing changes.
Yes. Refunded amounts are deducted from the batch's gross proceeds before settlement. Chargebacks pull back the disputed amount, plus a per-dispute fee, either from a current settlement or as a debit to your account.
Ask your processor to explain it, and expect a plain answer. Every deduction on a settlement report should map to a line in your merchant service agreement: a fee rate, a traced refund or chargeback, or the reserve percentage you agreed to.
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Marielle Andiarena writes about high-risk merchant accounts and payment processing for PayKings.
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